Small and Medium Enterprises (SMEs) facing an evolving technological era: a systematic literature review on the adoption of technologies in SMEs

Abed, S.S. (2020), “Social commerce adoption using TOE framework: an empirical investigation of Saudi Arabian SMEs”, International Journal of Information Management, Vol. 53, doi: 10.1016/j.ijinfomgt.2020.102118.

Abou-Shouk, M. (2013), “Perceived benefits and E-commerce adoption by SME travel agents in developing countries: evidence from Egypt”, Journal of Hospitality and Tourism Research, Vol. 37 No. 4, pp. 490-515, doi: 10.1177/1096348012442544.

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Awa, H.O. (2019), “Some antecedent factors that shape actors' adoption of enterprise systems”, Enterprise Information Systems, Vol. 13 No. 5, pp. 576-600, doi: 10.1080/17517575.2018.1466368.

Awa, H.O., Ojiabo, O.U. and Orokor, L.E. (2017), “Integrated technology-organization-environment (T-O-E) taxonomies for technology adoption”, Journal of Enterprise Information Management, Vol. 30 No. 6, pp. 893-921, doi: 10.1108/jeim-03-2016-0079.

Ayinla, K.O. and Adamu, Z. (2018), “Bridging the digital divide gap in BIM technology adoption”, Engineering, Construction and Architectural Management, Vol. 25 No. 10, pp. 1398-1416.

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Bayo-Moriones, A., Billón, M. and Lera-López, F. (2013), “Perceived performance effects of ICT in manufacturing SMEs”, Industrial Management and Data Systems, Vol. 113 No. 1, pp. 117-135.

Bowen, R. and Morris, W. (2019), “The digital divide: implications for agribusiness and entrepreneurship. Lessons from Wales”, Journal of Rural Studies, Vol. 72, pp. 75-84.

Cerchione, R., Esposito, E. and Spadaro, M.R. (2015), “The spread of knowledge management in SMEs: a scenario in evolution”, Sustainability, Vol. 7 No. 8, pp. 10210-10232.

Chatterjee, S. and Kar, A.K. (2020), “Why do small and medium enterprises use social media marketing and what is the impact: empirical insights from India”, International Journal of Information Management, Vol. 53, 102103.

Chau, N.T., Deng, H. and Tay, R. (2020), “Critical determinants for mobile commerce adoption in Vietnamese small and medium-sized enterprises”, Journal of Marketing Management, Vol. 36 Nos 5-6, pp. 456-487.

Chen, Y.-Y.K., Jaw, Y.-L. and Wu, B.-L. (2016), “Effect of digital transformation on organisational performance of SMEs”, Internet Research, Vol. 26 No. 1, pp. 186-212, doi: 10.1108/IntR-12-2013-0265.

Clohessy, T. and Acton, T. (2019), “Investigating the influence of organizational factors on blockchain adoption: an innovation theory perspective”, Industrial Management and Data Systems, Vol. 119 No. 7, pp. 1457-1491.

de Corbière, F., Rowe, F. and Saunders, C.S. (2019), “Digitalizing interorganizational relationships: sequential and intertwined decisions for data synchronization”, International Journal of Information Management, Vol. 48, pp. 203-217.

Dey, M. and Deb Nath, B. (2020), “Factors affecting adoption of E-commerce in small and medium enterprises in India”, Journal of Test Engineering and Management, Vol. 83, pp. 11195-11202.

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European Commission (2003), “European Commission Recommendation 2003/361/EC of 6 May 2003 concerning the definition of micro, small and medium-sized enterprises”, O. J. L 124, European Commission.

Eze, S.C., Chinedu-Eze, V.C., Bello, A.O., Adegun, A. and Alao, E.M. (2019a), “Challenges facing SMEs In emerging ICT adoption from diverse Actors' perspective: a data driven approach”, International Journal of Mechanical Engineering and Technology (IJMET), Vol. 10 No. 2, pp. 636-651.

Eze, S.C., Chinedu-Eze, V.C., Bello, A.O., Inegbedion, H., Nwanji, T. and Asamu, F. (2019b), “Mobile marketing technology adoption in service SMEs: a multi-perspective framework”, Journal of Science and Technology Policy Management, Vol. 10 No. 3, pp. 569-596.

Faridi, M.R. and Malik, A. (2020), “Digital transformation in supply chain, challenges and opportunities in SMEs: a case study of Al-Rumman Pharma”, Emerald Emerging Markets Case Studies, Vol. 10 No. 1, pp. 1-16.

Ferri, L., Spanò, R. and Tomo, A. (2020), “Cloud computing in high tech startups: evidence from a case study”, Technology Analysis and Strategic Management, Vol. 32 No. 2, pp. 146-157.

Fu, H.P., Chang, T.H., Ku, C.Y., Chang, T.S. and Huang, C.H. (2014), “The critical success factors affecting the adoption of inter-organization systems by SMEs”, Journal of Business and Industrial Marketing, Vol. 29 No. 5, pp. 400-416.

Gandhi, N.S., Thanki, S.J. and Thakkar, J.J. (2018), “Ranking of drivers for integrated lean-green manufacturing for Indian manufacturing SMEs”, Journal of Cleaner Production, Vol. 171, pp. 675-689.

Gareeb, P.P. and Naicker, V. (2015), “Determinants for South African SMEs to adopt broadband Internet technologies”, The Electronic Journal of Information Systems in Developing Countries, Vol. 68 No. 1, pp. 1-24.

Garzoni, A., De Turi, I., Secundo, G. and Del Vecchio, P. (2020), “Fostering digital transformation of SMEs: a four levels approach”, Management Decision, Vol. 58 No. 8, pp. 1543-1562.

Ghobakhloo, M. and Ching, N.T. (2019), “Adoption of digital technologies of smart manufacturing in SMEs”, Journal of Industrial Information Integration, Vol. 16, 100107.

Ghobakhloo, M., Arias-Aranda, D. and Benitez-Amado, J. (2011), “Adoption of e-commerce applications in SMEs”, Industrial Management and Data Systems, Vol. 111 No. 8, pp. 1238-1269.

Giotopoulos, I., Kontolaimou, A., Korra, E. and Tsakanikas, A. (2017), “What drives ICT adoption by SMEs? Evidence from a large-scale survey in Greece”, Journal of Business Research, Vol. 81, pp. 60-69.

Gono, S., Harindranath, G. and Özcan, G.B. (2016), “The adoption and impact of ICT in South African SMEs”, Strategic Change, Vol. 25 No. 6, pp. 717-734.

Hamad, H., Elbeltagi, I. and El-Gohary, H. (2018), “An empirical investigation of business-to-business e-commerce adoption and its impact on SMEs competitive advantage: the case of Egyptian manufacturing SMEs”, Strategic Change, Vol. 27 No. 3, pp. 209-229.

Hernandez, A.A. (2018a), “Exploring the factors to green IT adoption of SMEs in the Philippines”, Journal of Cases on Information Technology, Vol. 20 No. 2, pp. 49-66, doi: 10.4018/JCIT.2018040104.

Hernandez, A.A. (2018b), “Understanding motivation factors in green IT adoption: an empirical evidence from Philippine SMEs”, International Journal of Asian Business and Information Management, Vol. 9 No. 4, pp. 21-35, doi: 10.4018/IJABIM.2018100102.

Hungund, S.M.V. (2019), “Benchmarking of factors influencing adoption of innovation in software product SMEs: an empirical evidence from India”, Benchmarking: An International Journal, Vol. 26 No. 5, pp. 1451-1468, doi: 10.1108/BIJ-05-2018-0127.

Jin, S.H. and Choi, S.O. (2019), “The effect of innovation capability on business performance: a focus on IT and business service companies”, Sustainability, Vol. 11 No. 19, p. 5246.

Kannabiran, G. (2012), “Enablers and inhibitors of advanced information technologies adoption by SMEs: an empirical study of auto ancillaries in India”, Journal of Enterprise Information Management, Vol. 25 No. 2, pp. 186-209, doi: 10.1108/17410391211204419.

Khayer, A., Jahan, N., Hossain, M.N. and Hossain, M.Y. (2020), “The adoption of cloud computing in small and medium enterprises: a developing country perspective”, VINE Journal of Information and Knowledge Management Systems, Vol. 51 No. 1, pp. 64-91.

Kossaï, M., de Souza, M.L.L., Zaied, Y.B. and Nguyen, P. (2020), “Determinants of the adoption of information and communication technologies (ICTs): the case of Tunisian electrical and electronics sector”, Journal of the Knowledge Economy, Vol. 11 No. 3, pp. 845-864.

Li, L., Su, F., Zhang, W. and Mao, J.Y. (2018), “Digital transformation by SME entrepreneurs: a capability perspective”, Information Systems Journal, Vol. 28 No. 6, pp. 1129-1157.

Li, P., Zheng, S., Si, H. and Xu, K. (2019), “Critical challenges for BIM adoption in small and medium-sized enterprises: evidence from China”, Advances in Civil Engineering, Vol. 2019, 9482350, doi: 10.1155/2019/9482350.

Liagkou, V. and Stylios, C. (2019), “Introducing VR technology for increasing the digitalization of SMEs”, IFAC-PapersOnLine, Vol. 52 No. 13, pp. 451-456.

Lim, S.C. and Baharudin, A.S. (2013), “Factors influence small medium enterprises in Penang Island reluctant to use e-commerce: a research proposal”, Jurnal Teknologi, Vol. 64 No. 2, pp. 55-59.

Maroufkhani, P., Tseng, M.L., Iranmanesh, M., Ismail, W.K.W. and Khalid, H. (2020), “Big data analytics adoption: determinants and performances among small to medium-sized enterprises”, International Journal of Information Management, Vol. 54, 102190.

Martínez-Román, J.A., Gamero, J., Tamayo, J.A. and Delgado-González, L. (2020), “Empirical analysis of organizational archetypes based on generation and adoption of knowledge and technologies”, Technovation, Vol. 96, 102145.

Masood, T. and Sonntag, P. (2020), “Industry 4.0: adoption challenges and benefits for SMEs”, Computers in Industry, Vol. 121, 103261.

Mbatha, B. and Ngwenya, B. (2018), “Obstacles to the adoption of e-commerce by tourism SME service providers in South Africa: the case of selected SMEs in Pretoria”, African Journal of Business and Economic Research, Vol. 13 No. 3, pp. 153-173.

Mekhum, W. (2020), “Effect of supply chain cultural competence on Thai SMEs performance with mediating role of supply chain technology”, International Journal of Suplly Chain Management, Vol. 9 No. 1, p. 215.

Mokhtar, N. (2016), “Applying technology organization and environment (TOE) model in social media marketing adoption: the case of small and medium enterprises in Kelantan, Malaysia”, Social Sciences (Pakistan), Vol. 11 No. 21, pp. 5139-5144.

Msomi, M.P., Ngibe, M. and Nyide, C.J. (2019), “Factors influencing the adoption of management accounting practices (MAPs) by manufacturing small and medium enterprises (SMEs) in Durban, KwaZulu-Natal”, International Journal of Entrepreneurship, Vol. 23 No. 4, pp. 1-18.

Muñoz-Pascual, L., Curado, C. and Galende, J. (2021), “How does the use of information technologies affect the adoption of environmental practices in SMEs? A mixed-methods approach”, Review of Managerial Science, Vol. 15 No. 1, pp. 75-102.

Narwane, V.S., Raut, R.D., Gardas, B.B., Kavre, M.S. and Narkhede, B.E. (2019), “Factors affecting the adoption of cloud of things: the case study of Indian small and medium enterprises”, Journal of Systems and Information Technology, Vol. 21 No. 4, pp. 397-418.

Ngibe, M. and Lekhanya, L.M. (2019), “Critical factors influencing innovative leadership in attaining business innovation: a case of manufacturing SMEs in KwaZulu-Natal”, International Journal of Entrepreneurship, Vol. 23 No. 2, pp. 1-20.

Ngo, Q.T., Doan, N.P., Thi Tran, T.H. and Nguyen, T.D. (2020), “Technology adoption strategies in the supply chain: the case of Vietnamese Young Small and Medium-sized Enterprises”, Journal of Open Innovation: Technology, Market, and Complexity, Vol. 6 No. 2, p. 37.

Nguyen, T.H. (2009), “Information technology adoption in SMEs: an integrated framework”, International Journal of Entrepreneurial Behavior and Research, Vol. 15 No. 2, pp. 162-186.

Nguyen, T.H. and Waring, T.S. (2013), “The adoption of customer relationship management (CRM) technology in SMEs: an empirical study”, Journal of Small Business and Enterprise Development, Vol. 20 No. 4, pp. 824-848.

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Okundaye, K., Fan, S.K. and Dwyer, R.J. (2019), “Impact of information and communication technology in Nigerian small-to medium-sized enterprises”, Journal of Economics, Finance and Administrative Science, Vol. 24 No. 47, pp. 29-46.

Pathan, Z.H., Jianqiu, Z., Akram, U., Khan, M.K., Latif, Z. and Tunio, M.Z. (2017), “Innovation-diffusion determinants of cloud-computing adoption by Pakistani SMEs”, Human Systems Management, Vol. 36 No. 3, pp. 197-209.

Pradhan, P., Nigam, D. and Tewari, C.K. (2020), “An analysis of organizational demographics and measuring the results after adopting digital marketing by SMEs of Uttar Pradesh”, International Journal of Advanced Science and Technology, Vol. 29 No. 9, pp. 753-763.

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Shahzad, A., Chin, H.K., Altaf, M. and Bajwa, F.A. (2020), “Malaysian SME's performance and the use of e-commerce: a multi-group analysis of click-and-mortar and pure-play e-retailers”, Pakistan Journal of Commerce and Social Sciences (PJCSS), Vol. 14 No. 1, pp. 1-33.

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